Houston Rockets & Children’s Memorial Hermann Fan Cutouts

The Houston Rockets are partnering with Children’s Memorial Hermann Hospital to donate fan cutouts to patients. For $100, you will create one cutout for yourself and give a patient two free cutouts (three cutouts total)! In addition to getting your own cutout, your donation will give a patient the chance to hand-draw a cutout plus receive a second cutout to submit a photo of themselves. Both cutouts will sit beside each other inside Toyota Center for every Rockets home game! Donate today!

If you would like to donate to a specific patient at Children’s Memorial Hermann Hospital, just put the name of the patient in the notes section of your cart prior to checking out. The hospital will do its best to get this request to the designated patient. Please note that if the patient has already been discharged, the cutout donation will be given to another hospitalized patient. Thank you for donating!

Photo Submission Guidelines

WHAT TO WEAR:

• Get decked out in your favorite official Rockets gear. 
• Make sure your shirt or jersey doesn’t blend in with your background.
• If you wear glasses or a hat, make sure to avoid glares, flashbacks, and shadows.

WHERE TO STAND:

• Find a light source and face it. Avoid putting your back to it to prevent backlighting.
• Make sure personal or private information is out of sight.
• Solid color backgrounds are best.

HOW TO SNAP YOUR PICTURE:

• Have someone take your photo or set a timer on your camera. 
• Selfies don’t crop well.
• For best results, stand 3-4 feet from the camera and take it at eye level.
• Include some space around your head and shoulders and take the photo from the waist up.
• Take the photo in a vertical (portrait) format and submit the photo in the largest possible size.
• Don’t raise your arms above your shoulders. They will be cropped out.

 
Rules for Photo

1. Offensive or inappropriate messaging/hand gestures will NOT be tolerated.
2. One person per cutout. Holding a baby (1 year old or less) is permitted.
3. No commercial advertising, including company names, apparel brands, hashtags, social media handles, phone numbers, logos, slogans, or other branding.
4. No personal identification such as names, e-mail addresses, license plates, phone numbers, or street addresses.
5. No names, likenesses, photographs, or other indicia identifying any person without permission.
6. No political statements, logos, slogans, or other political content.
7. No alcohol, illegal drugs, tobacco, or firearms/weapons can be seen in your photo.
8. No offensive or negative references to any NBA team or NBA player will be tolerated.

 
The Houston Rockets reserve the right to reject any submission for poor quality or inappropriateness. Fans will be notified if their photo is rejected. All sales are final.  If you have any questions, please check the FAQ tab or email support@fancutouts.com and provide your order number if you have one.

FAQ

How long after I order my FanCutouts will it be installed?
FanCutouts works to have each Cutout in the arena and installed quickly. Please allow up to 7 business days for your FanCutout to be installed. The sooner you buy, the quicker you will see yourself inside Toyota Center cheering on the Rockets!

Will I be able to select my seat location?
No. FanCutout(s) will be placed randomly throughout Toyota Center unless it is specifically stated in your purchase options.

How many people can I have per cutout? 
One person per cutout is preferred. Hold a baby (1 year old or less) is permitted.

If I order multiple FanCutouts(s), will they be seated together?
While the Rockets don't guarantee exact locations, they will do their best to seat multiple submissions together, as they are installing in the order that they are received/order number

Where will my cutout be placed?
Placement is not guaranteed, but the Rockets plan to seat all cutouts in the lower bowl of the arena.

Will I know where my FanCutouts(s) is sitting?
The Houston Rockets will upload all FanCutOuts to Rockets.com and post them by section # and order #. These pictures will be taken by section and in groups. There will be no guarantees of individual FanCutOut photos.
Can there be multiple people within one image on a FanCutouts? No, only one fan per cutout.

Can I submit a pic in a military uniform?
Yes.

Can I submit a pic of my pet for my cutout?
Yes.

Will I get my FanCutouts(s) back at the end of the 2020-2021 season?
There will be an option to pick up your FanCutOut at the end of the season at Toyota Center. Those details will be sent to you when the season has ended. Please note that there will not be an option for your arena cutout to be shipped to you.

What if the season gets delayed or canceled?
All payments made to purchase a FanCutouts(s) are final and in no event shall such payments be refunded for any reason, including but not limited to the delay, suspension or early termination of 2020 Season.

Is my purchase tax-deductible? If so, how will the team or charity send me written confirmation?
Yes, you will receive confirmation after purchase.

What are the Photo Submission Guidelines?